Shipping & Delivery Policy
Health Education and Charitable Trust (HEACT)
- Overview
This document outlines the shipping and delivery policies applicable to donations, merchandise (if any), and materials distributed by Health Education and Charitable Trust (HEACT) through its online platforms or events. - Digital Services
- Donation receipts, certificates, and acknowledgment emails are delivered digitally to the provided email address immediately or within 24 hours of transaction completion.
- Physical Merchandise (if applicable)
- For campaigns involving physical items (e.g., tree saplings, promotional materials), delivery timelines will be communicated via email or SMS.
- Shipping is limited to areas served by HEACT’s operational zones (primarily Porbandar and surrounding regions).
- Delivery delays due to unforeseen circumstances (e.g., natural disasters, logistical issues) are not under HEACT’s direct control.
- Event-Based Services
- For events like medical camps, tree plantations, or disaster relief, services are delivered onsite at the scheduled time and location. Participants will receive prior intimation about event details.
- Donations and Transparency
- Donations are non-refundable and allocated to projects as described during fundraising.
- Project updates and utilization reports are shared via HEACT’s official channels (website/email).
Contact for Queries
For shipping-/delivery-related questions, contact:
Email: healtheandctrust@gmail.com
Phone: (+91) 9909974269
